Refund policy

Why All Sales Are Final

Lucky Daughters collections are released in limited quantities. Because every order reduces what's left for everyone else, we treat orders as final once they're placed. Ship dates on a product page are estimates, not guarantees, and a shifted date doesn't reopen a cancellation window.

Canceling a Pre-Order

All sales are final. If you'd like to cancel a pre-order, you have 48 hours from the time you place it to request a cancellation — after that window closes, the order can't be canceled. Cancellations within the 48-hour window are refunded to your original payment method, less a $35 fee. The $35 covers the card processing fee we don't get back, plus the work it takes to unwind an order once it's already moving.

Refused or Unclaimed Packages

If a package is refused, goes unsigned for, or misses its carrier pickup window, it's returned to us. We'll refund it to your original payment method, minus the $35 fee — here it covers return shipping and repackaging instead of the original card fee. Original shipping charges are not refunded, and store credit is not offered as an alternative in this case.

Questions

Reach out to us at info@luckydaughters.com before you order if you have questions about sizing, colors, or materials — we're happy to help you pick the right set. For anything related to an existing order, email us there as well.